Knowledge Base

Why do I need to update Appraise-It before 8/1/2022?

Our web hosting provider is requiring a mandatory firewall update, which is a breaking change for many of our online services beginning August 1st, 2022.

Emergency updates are available now for both Appraise-It Classic and Appraise-It Pro.

Please update Appraise-It Classic and Appraise-It Pro no later than July 31st, 2022 to ensure continuity of service.

Appraise-It Classic
Please go to Help > Check for update to install Appraise-It Classic v.16.6, which addresses this issue.

  • It is not necessary to upgrade to Appraise-It Pro.

In Appraise-It Classic v.16.5 and below, all online services will cease to function on August 1st:

  • Automatic updates
  • Registering, re-registering, or changing users
  • Street Maps
  • Flood Maps
  • Market Analysis Service
  • Marshall & Swift Estimator
  • Appraiser Genie Cloud
  • CompLink

Without updating to v.16.6, Appraise-It Classic will also revert to Demo Mode within six weeks, since it will not be able to contact the licensing service.

Appraise-It Pro
Please go to Support > Check for Updates to install Appraise-It Pro v.2.7, which addresses this issue.

In Appraise-It Pro v.2.6 and below, CompLink will cease to function on August 1st. No other services are affected.

Windows 7 Users
Microsoft discontinued extended support for Windows 7 in January 2020. SFREP discontinued support for Windows 7 in May 2021. The updates to Appraise-It Classic and Appraise-It Pro that address this web services issue will not install on Windows 7.

If you are using Appraise-It Classic or Appraise-It Pro on Windows 7, you must upgrade to a supported version of Windows no later than July 31st, 2022 to ensure continuity of service.

Currently, SFREP supports*:

  • Windows 8.1 Update 1
  • Windows 10 version 1607 or newer
  • Windows 11

*SFREP does not support Windows on ARM, and does not recommend upgrading to Windows 8.1 because Microsoft will discontinue extended support for it in January 2023.

 

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Last Updated
July 15, 2022