Why is my digital signature printing out red?

If your signature prints red instead of blue or black, you can follow these steps to resolve the issue.

1. Close Appraise-It.
2. If you are running Windows XP, go to Start --> Control Panel --> Printers and Faxes. If you are running Windows Vista, go to Start --> Control Panel --> Printers. If you are running Windows 7, go to Start --> Control Panel --> Devices and Printers.
3. Find and delete the "PDF-XChange 3.0" and "PDF-XChange for SFREP" printers, then close the window.
4. If you are running Windows XP, go to Start --> Control Panel --> Add/Remove Programs. If you are running Windows Vista or Windows 7, go to Start --> Control Panel --> Programs and Features.
5. Once the list of software installed on your computer populates, scroll down and find "PDF-XChange 3". Uninstall it.
6. When the uninstall is complete, you will be asked to reboot your computer. This is not necessary -- you can choose "No" and continue.
7. You now need to rerun the Appraise-It installer. If you have it saved on your computer, simply run the .exe file. If not, you can download it from our website at www.sfrep.com/downloads.
8. When running the Appraise-It installer, choose the Repair/Reinstall option, then click Next when prompted, and Finish when it completes.

You can now re-open Appraise-It and print your report.

See Also
How do I reinstall Appraise-It?

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Last Updated
September 4, 2009

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